Get Customers Productive #29

Robb Hecht
3 min readDec 31, 2020

Episode #29: šŸ¤– Welcoming 2021

Are You Ready to Get Your Customers Productive?

How to think like Bezos; Luxury health 2021; Data changes everything; are you in the subscription economy? Keeping tabs on rural 5G blockchain China?

Hello brandh@cker, I donā€™t know about you, but 2021 sounds like SO futuristic. Me Are you ready? Robb here hosting Get Customers Productive to help us study the modern innovative purpose-to-performance customer outcomes-focused marketing experiences AI, Amazon, D2C direct-to-consumer strategic engagement, digital community-building, social commerce and China Tech allow brands to generate along the omni-channel customer paths to purchase. I tap the experts (like you) in the marketing field to pull together revealing insights for opportunity generation. Iā€™m here to curate, inspire, coach, provoke ā‰ļø + šŸ‘‰motivate you to become that marketing technologist, growth hacker, creator, digital products builder, and leader you already know you are šŸ‘€. Join The Customer Productivity Community:

šŸ‘‰READ: Why fear trumps marketing theory. Will influencers replace retailers? Raja Rajamannar: How technology and data killed marketing as we knew it. Two metrics most sales leaders miss

šŸ“šHOMEWORK ASSIGNMENT: Take Finlandā€™s certification ā€œElements of AI Courseā€

šŸ‘‰READ: Invisalign Taps TikTok Influencers. D2C Or B2C? How To Decide And Adapt. Why Itā€™s A Critical Time to Dive into the Subscription Economy.

šŸ‘‰READ: Alibabaā€™s Singles Day 2020: Chinese to shun U.S. brands. Huawei Launches Search In New Strike At Google And Android. China Leads the World in Mobile Video & Social Commerce. China is connecting social and eCommerce better. Why Is Post-COVID China Embracing A Cyberpunk Aesthetic? The young hackers transforming rural China. The untold tech revolution sweeping through Chinaā€™s countryside. How Ant Group built a $200 billion financial empire . China says it has built 700,000 5G base stations this year, more than rest of world combined. Chinaā€™s rural tech economy. WeChat & How to Do Business With the World. How Silicon Valley Views China.

šŸ“šHOMEWORK ASSIGNMENT: Understand why Shopify wonā€™t succeed in China: paid ads arenā€™t used there like in the West. Shopify will fail there.

šŸ‘‰READ: Is Amazon pharmacy a threat to DTC health brands? The pace of digital health picks up. Amazon launches Amazon Pharmacy for prescription medicine delivery Luxury health is the future.

šŸ‘‰READ: Amazon is using small retailers to grow its subscription services. Making sense of Amazonā€™s ad system. The Amazon for CMOs Series: Discussion With John Denny, Vice President of eCommerce and Digital Marketing at CAVU Venture Partners. How to Think Like Jeff Bezos.

šŸ“šHOMEWORK ASSIGNMENT: Have you checked out Amazon Explore yet? The virtual experience industry has been unleashed

šŸ‘‰READ: AI is quickly establishing itself as a new player in culture creation and storytelling. How AI Will Change Your Business Forever.

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Robb Hecht

Marketing CX advisor helping you get your customers productive! Subscribe NOW for trends, tips and eCommerce insights: http://bit.ly/2Zzwm8M